My name is Hugh. I live in the city of Swansea, South Wales, in the United Kingdom.
My blog covers a wide range of subjects, the most popular of which are my blogging tips posts.
If you have any questions about blogging or anything else, please contact me by clicking on the 'Contact Hugh' button on the menu bar of my blog.
Click on the 'Meet Hugh' button on the menu bar of my blog to learn more about me and my blog.
Are you participating in Wordless Wednesday? Although I am not hosting this challenge, you can leave a link or pingback to your post in the comments section to help promote it to other bloggers.
To help those with eyesight-impaired vision, please remember to complete a description of your photo in the ‘alt-text’ and description boxes of the picture in the WordPress media library. For more details, check my post, Adding Images Or Photos To Your Blog Posts? 4 Essential Things To Do.’
Follow Hugh on Social Media. Click on the links below.
Footprints in the snow Lovers' kiss under the mistletoe On the tree, the lights do shine Once again, it is Christmas time
In the church, the sound of a choir While up above, the moon climbs higher Stockings hanging, gifts all wrapped The sound of Santa, sleigh all stacked
Carrots for Rudolph, a sherry for Gran A bottle of something for Uncle Stan As midnight approaches, the world falls asleep And in the morning, the snow will be deep
No more shopping; those socks will do Nobody will guess what I got for you As Christmas approaches, a new year awaits Wise men wondering what stars hold their fate.
Can you see footprints in the snow?
Did you see some Corgis playing in the snow in the above video? I wonder who they are?
I used the ‘Verse’ block rather than the paragraph block for my poem. I think it gives poetry a much better look on a blog post.
Do you use the ‘Verse’ block if you’re a poet and publish poetry on your blog?
I’m not a lover of poetry. It’s one of the most complex forms of writing that eludes me. Yet, ‘Footprints In The Snow’ was among my earliest posts on Hugh’s Views And News.
It got a few likes and comments, so I thought I’d give it another airing, given that my blog now has a broader audience.
Since ‘Footprints In The Snow’ was published in December 2014, my poetry cogs have remained frozen. Not even summer heatwaves have thawed them.
Poetry, quite simply, remains a mystery to me.
What do you find most challenging to write?
Follow Hugh on Social Media. Click on the links below.
Are you participating in Wordless Wednesday? Although I am not hosting this challenge, you can leave a link or pingback to your post in the comments section to help promote it to other bloggers.
To help those with eyesight-impaired vision, please remember to complete a description of your photo in the ‘alt-text’ and description boxes of the picture in the WordPress media library. For more details, check my post, Adding Images Or Photos To Your Blog Posts? 4 Essential Things To Do.’
Follow Hugh on Social Media. Click on the links below.
Wordless Wednesday – No words, just pictures. Allow your photo(s) to tell the story.
What’s the coolest Christmas tree you’ve seen?
Not sure what Wordless Wednesday is or how to participate? Click here for full details.
Are you participating in Wordless Wednesday? Although I am not hosting this challenge, you can leave a link or pingback to your post in the comments section to help promote it to other bloggers.
To help those with eyesight-impaired vision, please remember to complete a description of your photo in the ‘alt-text’ and description boxes of the picture in the WordPress media library. For more details, check my post, Adding Images Or Photos To Your Blog Posts? 4 Essential Things To Do.’
Follow Hugh on Social Media. Click on the links below.
Did you catch these 11 blog posts that got everyone talking, discussing, and wondering? Maybe you were part of the conversation, but if not, jump in and share your thoughts!
What’s your opinion about the object in this photo? Is it a work of art or something that needs to be trashed? Let me know in the comments section. Share a picture of something you consider a work of art that others would trash.
If you use reusable blocks on WordPress, you may be wondering where WordPress has moved them. My post has all the details. Plus, I give my verdict on two new WordPress features you may like to try out.
There is always somebody, isn’t there? Somebody who knows I’m taking a photo. Can you spot them in this crowd? (Hint – You may need to zoom in to find them).
What’s your experience of dealing with WordPress? Are you experiencing problems with WordPress? Have you reported the problems to them? If not, why not? The 6 best ways to contact WordPress.
Wordless Wednesday – No words, just pictures. Allow your photo(s) to tell the story.
Is Your Home Ready For The Festive Season? Or Is It Still Too Early?
Not sure what Wordless Wednesday is or how to participate? Click here for full details.
Are you participating in Wordless Wednesday? Although I am not hosting this challenge, you can leave a link or pingback to your post in the comments section to help promote it to other bloggers.
To help those with eyesight-impaired vision, please remember to complete a description of your photo in the ‘alt-text’ and description boxes of the picture in the WordPress media library. For more details, check my post, Adding Images Or Photos To Your Blog Posts? 4 Essential Things To Do.’
Follow Hugh on Social Media. Click on the links below.
Whether you’re a seasoned developer or a novice blogger, there might come a time when you need assistance or have questions about your WordPress site.
Have you ever had to contact WordPress? What’s your preferred method and experience of contacting them?
What’s your preferred method to contact WordPress?
During the ten years I’ve been blogging, I’ve contacted WordPress many times for support with my blog. I’ve always received good support from them.
From reporting bugs to getting answers to my questions and getting deals on renewing my WordPress plan, they’ve always been helpful and friendly.
But does the level of support vary depending on which WordPress plan you have?
Fortunately, WordPress offers various channels for users to seek help and find solutions to their queries. In this blog post, we’ll explore how you can contact WordPress for support.
WordPress Support Forums
The forums cover various topics, from general troubleshooting to specific plugins or theme-related queries.
This is my preferred way of contacting WordPress as their staff (Happiness Engineers) get involved in your query, as do other blogging community members.
Users worldwide share their knowledge and assist each other in the forums. You can post your questions, describe your issues, and receive helpful responses from experienced WordPress users, moderators, and WordPress staff.
I’ve helped bloggers out with their queries and questions on the forums.
Next time you have a question or a problem with your blog, give the Forums a go. I’ve had great success with them. And who knows? It may be me who responds to your question or query.
For more personalised assistance, you can contact WordPress support via email. The official WordPress support email address can only be accessed by completing a form – Contact Us.
When reaching out through email, be sure to provide detailed information about your issue, including the name of your blog, which WordPress plan you are on, which WordPress theme you use, which device you are using, and details of the device’s operating system.
The more details you provide, the easier it is for the support team to understand and address your problem.
Social Media Channels
WordPress is active on various social media platforms, including X and Facebook.
You can follow official WordPress accounts and use these platforms to ask questions or seek assistance. Community members and WordPress developers often actively monitor these channels and may respond to your queries.
I’ve spoken with WordPress staff on X and have found them professional, helpful and friendly. After talking to them on X, I even got a discount code for renewing my WordPress plan.
This can be a quick way to get real-time assistance.
If you’re lucky enough to have a WordPress plan that offers Live Chat, it’s an instant way of getting help from a staff member at WordPress, although I have found that Live Chat isn’t always available.
Although I’ve always had much success with Live Chat, it can sometimes be time-consuming.
As well as having details of your blogging problem or question, give details of which device and operating system you are using. Screenshots of errors or bugs are also helpful and help resolve issues quickly.
To find out if your WordPress plan has Live Chat, click the question mark icon in the top right of your screen and click the ‘Still need help‘ button, and you’ll see a list of options available to you.
Live chat is great for getting an instant response from WordPress.
Users with a free or starter WordPress plan or those on a monthly subscription cannot access Live Chat.
Hire a WordPress Developer
Hiring a WordPress developer might be the best solution for complex issues or customisation requirements. However, this could be an expensive option.
If you do go down the route of this option, I’d recommend you ask around first to find out if anybody can recommend a computer savvy who knows their way around the WordPress platform. Asking the blogging community is always a good option.
If you want to hire a member of the WordPress staff to sort out problems with your blog, contact them via email at support@wordpress.org.
WordPress isn’t always at fault, but sometimes they are.
You only have to look at the WordPress Forums to see that some problems are caused by users rather than WordPress. They’re usually not following the correct procedures or do not understand how something works.
I recently saw a user blame WordPress because they could not add images to their posts. It turned out that they’d never reduced the size of the images they were downloading into their media library; hence, they’d run out of media space.
Some bloggers also give out incorrect information to other bloggers. I had to step in when one blogger said everyone had to be logged into WordPress to leave comments on any WordPress blog. That is not true, and I corrected them explaining that all bloggers can choose via their blog settings whether or not readers had to be logged into WordPress to be able to leave a comment.
So, WordPress are not always at fault.
Of course, the WordPress platform will have bugs like any online site and platform, but WordPress will only know about them if you report them. Don’t sit back and hope that somebody else will do the job.
Sometimes, problems can be related to just one blog.
I recently had a problem with my blog, which only seemed to be affecting me. I stopped getting email notifications of new comments being left on my blog posts.
From the moment I reported the problem, the WordPress staff I spoke with on the Forums were not only accommodating and kept me updated, but they finally got to the bottom of what was causing the problem and fixed it.
My blogging friend Colleen Chesebro also reported problems around some Full Site Editoring themes. WordPress has since withdrawn some of the themes without any notice to users. They’d launched these themes too soon without proper testing, so sometimes, WordPress can be at fault.
However, I hear that current changes to the FSE Themes make them easier to use and install. I think the very least WordPress could have done was give notice first to those using the FSE themes they were going to withdraw.
Finally, whenever contacting WordPress, please be friendly. Treat them how you expect them to treat you. Being angry, impatient or nasty does nobody any good.
Conclusion:
WordPress has built a robust and supportive community that caters to users of all skill levels. Whether you prefer community-driven forums, official documentation, or personalised support via email, various channels are available to help you navigate any WordPress-related challenges.
By exploring these options, you can ensure a smooth and enjoyable experience as you build and manage your WordPress blog.
What’s your experience with reporting problems to WordPress? What methods do you use to report problems? Are you currently experiencing any issues with WordPress? If so, what are they and have you reported them to WordPress? Share your experiences in the comments section.
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November 21, 2023, prompt: Write a story about a ship named the Huntress in 99 words (no more, no less). What type of ship is it? Where does it go, and what does it carry? Who are the characters involved with this ship? What happens? Go where the prompt leads!
Black Friday – by Hugh W. Roberts
Amidst the chaos of Black Friday, a different kind of frenzy unfolded at the bustling harbour.
The “Huntress,” a magnificent ship, emerged as the ultimate deal. Legend whispered of hidden bargains aboard, drawing crowds like magnets.
At midday, eager shoppers transformed into intrepid adventurers, storming the gangplank in pursuit of discounts and the allure of maritime mystery.
The ship creaked and groaned, a vessel caught between commerce and legend.
Black Friday bargains blended with the salty sea breeze, creating unforgettable chapters in retail history as the Huntress sailed into what remained of Black Friday, laden with goods and dreams.
Wordless Wednesday – No words, just pictures. Allow your photo(s) to tell the story.
Hello Kitty. I didn’t know you could fly an aeroplane.
Not sure what Wordless Wednesday is or how to participate? Click here for full details.
Are you participating in Wordless Wednesday? Although I am not hosting this challenge, you can leave a link or pingback to your post in the comments section to help promote it to other bloggers.
To help those with eyesight-impaired vision, please remember to complete a description of your photo in the ‘alt-text’ and description boxes of the picture in the WordPress media library. For more details, check my post, Adding Images Or Photos To Your Blog Posts? 4 Essential Things To Do.’
Follow Hugh on Social Media. Click on the links below.
If you don’t report problems to WordPress, how will they know about issues with their platform?
I am thrilled to inform you that the issue I reported regarding the ‘Email me new comments‘ checkbox when leaving a comment has been successfully resolved by WordPress.
Click the ‘Email me new comment’ button to get an email notification of when somebody has replied to a comment you left them.
So here’s what happened: When you checked the ‘Email me new comments‘ box, things went a bit haywire. You not only started getting email notifications for comments on that specific post, but you also got bombarded with notifications for comments on other posts on that blog, even if you hadn’t left a comment or picked the ‘Email me new comments‘ option. Your inbox was basically drowning in a sea of WordPress emails. Crazy, right?
Now, when you select the ‘Email me new comments‘ option, rest assured that you will only receive email notifications for comments posted on the exact same post where you have left a comment.
Why do I tick the ‘Email me new comments’ box?
Not only do I get informed via email when I get a reply to a comment I’ve left, but reading other blog posts’ comments always helps me with ideas for new posts. Sometimes, comments can be as interesting as the post they’ve been left on.
I can also definitely lend a helping hand when bloggers reach out for assistance in their comments. Moreover, I take great pleasure in rectifying any misinformation that comes my way. Just the other day, I came across a comment where a blogger erroneously mentioned that having a WordPress account is a prerequisite for leaving comments. Allow me to assure you that this information is not accurate. Indeed, anyone can participate in the discussion without the need for a WordPress account.
One problem remains
The problem I reported concerning no longer getting email notifications when somebody leaves a comment on any of my posts has still not been fixed. However, WordPress has assured me that they’re still working on fixing it.
I’d be interested in knowing if anybody else is experiencing problems with not getting email notifications when comments are left on their posts. Please let me know in the comments section.
Are you experiencing any problems with leaving or receiving comments on blog posts? What are they, and have you reported them to WordPress?
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Hugh's Views & News 