The Commenting Problems So Far
If you read my recent posts ‘WordPress.Com Comment Problems? Here’s What’s Going On,’ and ‘WordPress Comment problems? Here’s What’s Still Going On,’ I outlined problems which many WordPress users are having when attempting to leave comments on other WordPress blogs.
I’ve another update for you, and although it’s not news that the main problem has been fixed, I feel we’re moving in the right direction.
First, I want to let you know that I have noticed I am being asked to sign in less often when leaving a comment. So we may be moving closer to a solution. Secondly, I’ve noticed that once I sign in to leave a comment, if I visit another post on the same blog, I am not being asked to sign in again when commenting.
Now I don’t know how many of you sign out of WordPress (and your device) at the end of the day, but I’ve always been advised that not logging out of sites you’re signed into and leaving your computer on overnight is like leaving the front door of your home unlocked when you go to bed. So I always log out of WordPress and switch off my computer when I’m finished for the day.
When I come back the following day, I switch on my computer and sign in to WordPress again. It kinda makes sense. But then I find I have to keep signing in again when leaving comments on some blogs.
Another Response From WordPress
Here’s the latest response I have from WordPress.
‘Hi Hugh,
Hope your day is going well. We heard back from the developers on the sign-in prompts, and there are two things going on.
- We recently changed how signing in for commenting works. Even though you were already logged in, you’ll need to sign in once more so your browser picks up the new session. That part should only be a one-time thing.
- The second is the custom domain piece we mentioned in an earlier email. When a blog uses its own domain, like estherchilton.co.uk, your browser sees it as a separate website from WordPress.com, so your login can’t follow you over. That’s a browser rule around cookies rather than anything in your settings, which is why it started happening without you changing a thing. We’ve logged a request with the team to make this more user-friendly, though there’s no date on it yet.
Would you mind trying something for us? Next time you get the prompt, sign in, leave your comment, then go back to that same blog in a day or two. If it asks you to sign in all over again, please send us the link and we’ll share that info with our developers.
Thanks again for sticking with us on this one, and enjoy the rest of your week.’
What I expected (that WordPress have changed how signing in for commenting works) is true. I was also suspicious this had happened when someone from WordPress recently asked me what I thought of the new comment box design they rolled out. I went back with my thoughts but didn’t hear back.
This begs the question: has the new-style comment box caused the sign-in issue? I think it may have.
So, I did what WordPress asked in their reply and told them I still have to log in again when leaving a comment on a blog I visited and commented on the previous day. As requested, I sent links to two blogs where I’m still having the problem.
However, I noticed something different when leaving comments. I got this pop-up box after leaving a comment.
Although I have seen these prompts before when leaving comments (before the current sign-in problem), I went back to WordPress to ask why I am being asked to subscribe to a blog I am already subscribed to. Is this all part of the same problem?
Here’s what I said in my reply to WordPress.
‘Okay, I’ve now had a chance to do what was suggested: sign in once, leave a comment, and then go back the following day. I left comments on two blogs and went back today to reply to their replies, but unfortunately I had to sign in again to leave further comments. Here are the links to both blogs.
However, I did notice a new box appear after leaving my reply comments this time. I have attached a screenshot of what I saw. Nothing unusual, because I’ve seen these prompts before, but I don’t know why I am being asked to subscribe to these blogs again when I am already subscribed.
I’ve been blogging with WordPress since 2014, and when I signed in to WordPress at the beginning of my day, it didn’t happen until I recently reported this problem to WordPress: I’m being asked to sign in again to leave comments. I can understand being asked to sign in again if I’ve signed out, but has something changed on the platform that’s causing it to keep asking me to sign in? As I’m sure you’ll agree, signing into my blog at the beginning of the day makes sense, but there is no sense in having to keep signing in when I’ve already signed in.
You may be pleased to know I don’t have to sign in again to every blog when I want to leave a comment. Here’s a link to one blog that seems to know I am signed in.
Why does this blog know I am signed in, yet others don’t?
There must be a reason why the sign-in problem isn’t happening on all blogs.
I await their reply.
More thoughts
Yesterday, I did the unthinkable and did not sign out of WordPress or my computer at the end of the day. When I returned today, I wasn’t asked to sign in when leaving comments on blogs I commented on yesterday.
However, when I signed out of WordPress and signed back in, I was asked to sign in to leave comments.
So it seems another way to avoid the sign-in commenting issue is not to sign out of your WordPress account, but to keep signing out of your device. Could this be the solution?
Final Thoughts and Some Questions
I know it can be frustrating to have to log in every time you want to leave a comment, but I firmly believe we’re getting there with a solution. For now, remember to sign in when leaving a comment (if you’re asked to).
In the meantime, I have a few questions I’d appreciate you answering in the comments section of this post so I can see how many users are still having to sign in to leave comments on some blogs.
- Are you experiencing problems being asked to sign in again (when you’re already signed in) when leaving comments on WordPress blogs?
- Did you have to sign in again to leave a comment on this post?
- Have you noticed a decline in the number of blogs where you’re asked to sign in to leave a comment?
- Do you sign out of WordPress when you’re finished using it, or do you stay signed in?
- Do you switch off the device you use to blog at the end of your day (or before going to bed)?
I’ve seen lots of comments across WordPress from bloggers and readers experiencing sign-in problems when leaving comments. If you know somebody having the same problem, please let them know I’m working with WordPress to fix it. If it helps, point them to this post.
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