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Should I Switch To The New Jetpack App Or Stay With The WordPress App?

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Hugh W. Roberts

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I’ve been contacted by several bloggers asking the question in the title of this post.

In March 2023, the WordPress app that many of us are familiar with will lose many key features. For example, you’ll no longer be able to access the WordPress Reader or view your blog’s stats.

But fear not because all the features the WordPress app bring have been transferred to the new Jetpack app.

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Which app should I use?

Which app should I use?

If you want access to all the WordPress features you’re used to, switch to the new Jetpack app.

If you only want to focus on the basics of writing and publishing and have no interest in your blog stats, notifications of comments, menus and the WordPress Reader (to name a few), stick with the WordPress app.

Can I use both apps?

It’s not recommended that you use both apps. Managing your blog across both apps is unsupported and may lead to issues such as data conflicts. So I’d recommend sticking to one.

What features does the Jetpack app have?

  • Posts
  • Pages
  • Media Library
  • Comments
  • Site Settings
  • Stats
  • WordPress Reader
  • Notifications
  • Activity Log
  • Jetpack Social
  • Jetpack Backup
  • Jetpack Scan
  • Menus
  • People
  • Themes

With the Jetpack app, you’ll benefit from powerful tools to manage and build your blog.

Is the Jetpack app free?

Yes. There are no additional costs for using the Jetpack app.

What features does the WordPress app have?

From March 2023, only the features listed below will be available on the WordPress app.

  • Posts
  • Pages
  • Media library
  • Comments
  • Site Settings

How do I make the switch to the Jetpack app?

  • First, ensure you have the latest version of the WordPress app installed and are logged in to it.
  • If you’ve had (or get) an email from WordPress asking you to choose which app to use, click the link in the email to download the Jetpack app. If you’ve not had the email, click here to download the Jetpack app.
  • Once the app has been downloaded, open it, and you’ll be automatically logged in with all your data and settings in place. All your posts, pages, media library and anything else you have on your blog will also be transferred.
  • Remember to delete the WordPress app.

Any questions about switching to the Jetpack app? Leave them in the comments section.

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87 responses to “Should I Switch To The New Jetpack App Or Stay With The WordPress App?”

  1. JT Twissel avatar
    JT Twissel

    I generally read and comment on other blogs using the WordPress app on my iPhone – will that be the same or will I need to get Jetpack? Thanks for the info Hugh!

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      You’re welcome. If you read posts via the WordPress Reader, you must switch to the Jetpack app as the Reader will no longer be available on the WordPress app from next month.

      Reply
  2. Erika avatar
    Erika

    When I got the email, I switched to JetPack. Even if I don’t use all the features I don’t lose anything and the handling is not very different. However, I am not publishing posts over my phone anyway. So, what?

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      Same here, Erika, but the Jetpack app is a backup in case my computer stops working. It’s good to know it’s there.

      Reply
      1. Erika avatar
        Erika

        Yes, exactly, a helpful alternative.

        Reply
  3. Simon avatar
    Simon

    I made the switch and it went perfectly. However, a few days later, it had lost my sites, and has been unable to access them since. The error message is on their help page, but links to a checking program whose page states ‘coming soon’. For me, it’s been a complete disaster. The app and its support simply isn’t ready.

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      Sorry to hear of your problems. I’m sure the WordPress Engineers will be able to assist you in recovering the information. Thank goodness that, in the meantime, you can continue to access WordPress via a laptop or desktop (if you use one) or via a web browser on your phone or table.

      Reply
  4. Cathy Cade avatar
    Cathy Cade

    Thanks for that. I’d competely ignored that email… Now installed.

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      Good to hear.

      Reply
  5. Janis @ RetirementallyChallenged.com avatar
    Janis @ RetirementallyChallenged.com

    Thank you for this great explanation, Hugh. I was wondering what Jetpack was all about. Thank goodness for you… WordPress certainly didn’t make the change clear at all. Do you have any idea why they’ve made this change and not just upgrade their WP app? Since I do most blog-related work on my PC, I don’t know how often I’ll use JP, but it’s good to have it loaded just in case.

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      I don’t know the full facts, Janis, but I guess somebody came up with a better and more reliable app that takes into account the Block editor, too. Some bloggers mentioned that the WordPress app had a habit of crashing and that the Jetpack app is more reliable.

      And it’s good to have the Jetpack app on your phone or tablet. It acts as a backup in case your computer breaks.

      Reply
  6. Kevin avatar
    Kevin

    I’ve switched to Jetpack with no difficulty. Like with the old WordPress app, I will use it to read, like and comment. For all other blog activities, I use my desktop PC.

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      Good to hear the switch all went well, Kevin.

      Reply
  7. Susanne Swanson avatar
    Susanne Swanson

    Thanks for this. I do most of the heavy lifting on my desktop, but I also use the phone app when I’m out and about. I’m somewhat suspicious of suggested new apps for my phone and didn’t know what this was about. But I just switched to Jetpack and removed WordPress and all is well!

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      Good to hear the switch all went well, Susanne. Likewise, I do most of my blogging on a desktop computer.

      Reply
  8. Danny Watts avatar
    Danny Watts

    It did not go well for me. It completely failed to recognize my blog, even after I specified it, nor my user id and insisted I create a new id. I deleted it and will wait for a slightly newer release.

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      Sorry to hear that, Danny. WordPress Happiness Engineers should be able to help if it continues to cause problems.

      Reply
      1. Danny Watts avatar
        Danny Watts

        Not your fault, just one of those things. I;m confident it is something I did or did’t do.

        Reply
  9. Terri Webster Schrandt avatar
    Terri Webster Schrandt

    I’m so glad you posted about this, Hugh. I had thought to add a comment about this subject last week, so i was glad that others were also asking. Like you, I choose to use my PC to create posts, edit images and add links, things I don’t do with the current app. I haven’t downloaded it yet but will today. My hope is that I can read and comment posts I get from my email account via Outlook more seamlessly. I’ve had issues for 2 years reading post from my phone that come from my email account. I’m writing this on my phone now. And you may see that I have to add my name, email and website manually into the fields. Thanks again for the great advice!

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      Having hardly used the WordPress app, I wasn’t aware of how much some bloggers use the app, Terri. And when that question kept coming in, I knew a post was in the making.

      I downloaded the Jetpack app a few weeks ago and like what I see. I may use it more to respond to comments, but I’ll continue to draft and publish posts on my desktop. I feel much safer doing it that way.

      Links on WordPress emails take you straight to the app. However, if you hold down the link a little longer, you’ll get options of where to open the link (thanks to Dan, in a previous comment, for that information).

      Reply
      1. Terri Webster Schrandt avatar
        Terri Webster Schrandt

        I may have to try that technique on long pressing links. Hopefully Outlook email will play nicer with WordPress using the Jetpack app.

        Reply
        1. Hugh W. Roberts avatar
          Hugh W. Roberts

          I’ll keep my fingers crossed for you, Terri.

          Reply
  10. Colleen M. Chesebro avatar
    Colleen M. Chesebro

    I switched to the jet-pack app on my iphone when it first came out, I think. A friend told me about it. What a difference in finding comments! This is another great post, Hugh. Thank you.

    Reply
    1. Hugh W. Roberts avatar
      Hugh W. Roberts

      Good to hear you’re finding it easier to use, Colleen. I’ve never used the app much, but may use the Jetpack app a little more, especially since some blogs seem to have lost their ’email me when my comment is answered’ box.

      Reply
      1. Colleen M. Chesebro avatar
        Colleen M. Chesebro

        I noticed that too… I don’t think my theme has that either???

        Reply
        1. Hugh W. Roberts avatar
          Hugh W. Roberts

          I just checked, and your blog does have the ‘Notify me of new comments via email’ box.

          Reply
          1. Colleen M. Chesebro avatar
            Colleen M. Chesebro

            Thanks, Hugh. I wonder if it’s the FSE theme’s that don’t have it? They seem very different from the classic themes.

            Reply
            1. Hugh W. Roberts avatar
              Hugh W. Roberts

              I’ve come across two blogs that do not have it so far. They used to have it, not changed themes, but now that box has gone, Colleen. Could be a theme bug. I’ve told both bloggers about it.

            2. Colleen M. Chesebro avatar
              Colleen M. Chesebro

              I fear our classic themes will soon be obsolete.

            3. Hugh W. Roberts avatar
              Hugh W. Roberts

              Just like the classic editor (apart from the classic block).

            4. Colleen M. Chesebro avatar
              Colleen M. Chesebro

              Next month, I’m going to start learning the new FSE theme… I don’t like being the last to know how to do something.

            5. Hugh W. Roberts avatar
              Hugh W. Roberts

              Same here, Colleen. There are still a handful of bloggers I know since my first few years of blogging who have been left behind and are still using the old Classic theme. Their choice, of course, but their blogs look so dated now.

            6. Colleen M. Chesebro avatar
              Colleen M. Chesebro

              Exactly! We have to stay up with the times if we want others to engage with us.

Feel free to leave a comment. Engagement helps keep blogs alive and forms community.

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