WordPress emails – Hugh's Views & News

If you receive email notifications from WordPress about new blog posts, you might face difficulties leaving comments on certain blogs.

When I attempt to leave a comment, I receive an error message.

Image of an error message that appears when trying to leave a comment on WordPress. — The error message.

This issue only impacts comments made when opening posts from email, not those via the WordPress Reader or the bell icon in the notification centre of my blog.

The issue still exists at the time of this post. However, I have found that comments go through when replying to the You can also reply to this email to leave a comment message (see the image below).

Image highlighting the 'You can also reply to this email to leave a comment' link on a new post notification from WordPress. — Leave your comment via the ‘You can also reply to this email to leave a comment’ link.

You’ll see that it’s like replying to an email rather than leaving a comment on the post, so press the reply button to the email, draft your comment and click the send button. When you check the post, you’ll see your comment unless it’s waiting for approval by the blogger for which you’re leaving the comment.

I recently came across this message. I’m unsure how long it’s been appearing in WordPress emails, whether WordPress has temporarily added it to email notifications to address the issue, or whether it’s a permanent fix. Next time I talk with WordPress, I’ll ask them and update this post.

The important thing is that this method of leaving comments works, so there’s no longer a need to remember to copy comments before submitting them.

Update: See the below response from a staff member at WordPress to me.

An image of a comment from a member of staff at WordPress about the problem involving not be able to leave comments via the WordPress new blog post notification email. — WordPress is working on the problem that is causing some comments to fail.

I inquired with WordPress about whether the text ‘You can also reply to this email to leave a comment at the bottom of their notifications is a recent addition. They confirmed that this specific wording is new; however, the ability to leave comments by replying to emails has been available for a long time.

Update 2

WordPress has now resolved this problem. I’m no longer seeing the error message.

However, if you still get the ‘Sorry, this comment could not be posted’ message when leaving comments, please contact WordPress.

Is this commenting problem affecting you? Please feel free to ask any questions by leaving a comment.

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Do the following now if you want your new post email notifications to only show an excerpt.

On the dashboard of your blog, go to Settings – Newsletter.

Scroll down to the Emails sections of the Newsletter settings page, and change the ‘For each new post email, include‘ setting back to ‘Excerpt.’

Click the ‘Save Settings‘ button.